Recommended Maintenance Procedures
Normal and regular maintenance is required to maintain the appearance and extend the finish life and maintain proper operation
Exposed surfaces should be cleaned with mild detergent soap and water, any chips or scratches must be repaired immediately and not left exposed to the elements.
Tracks and Bearings
Remove surface contaminants by wiping visible track surfaces with a damp soft cloth and a mild detergent, then wipe dry with a clean cloth. Silicone spray should be used to lubricate all moving parts on a regular basis (monthly). Always keep the bottom track free from debris.
The procedures above need to be carried out as often as necessary to prevent deterioration in the installed environment. However, we recommend the following minimum maintenance frequency:
- General environments – every 6 months
- Marine, industrial or corrosive environments – every 2 months.
Procedure for warranty claims
Please inspect your order immediately upon receipt. If you have a problem, contact the distributor or dealer from whom you purchased our product, or contact us directly within 3 days of receit.
Mail: SMART Patio Door (Attn. Claims Dept.)
2515 Industry St..
Oceanside, California 92054
We can best respond if you provide the following information:
- SMART Patio Door order number
- Date and location of purchase
- Your contact information
- Description of the problem and the product